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At ALTAWAIL CONSULTING & TRAINING, we deliver over 1,200 courses, each designed by industry experts to provide an immersive, results‑driven learning journey.
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Policies & Regulations
- Receive Your Registration Email:
- Check your email for a registration confirmation message from the platform. This email will contain your username and a link to set your password.
- Visit the elearning Login Page:
- Type the URL of the ALTAWAIL portal site into the address bar and press Enter.
- Click on the “Login” Button:
- On the homepage of the eLearning site, locate the “Login” button (top-right) and click it.
- Enter Your Credentials:
- Input your username or email address associated with your eTraining account.
- Enter your password. First-time users may need to follow the link in the registration email to set one.
- Click on “Log in”:
- After entering your credentials, click “Log in” to access your account.
- Navigate to My Courses:
- Once logged in, you’ll land on "My Courses," where you can see all your enrolled programs.
- Access Your Courses:
- Click on the course you wish to enter to view its materials.
- Log Out (Optional):
- When done, click your profile icon (top-right) and select “Log out.”
If you encounter any issues or did not receive your registration email, please contact technical support.
- Log in to ALTAWAIL eLearning:
- Go to the ALTAWAIL eLearning site and enter your credentials.
- Navigate to My Courses:
- Click on "My Courses" to see all your enrolled courses.
- Select the Relevant Course:
- Click the course title that contains the materials you need.
- Find the Training Materials Section:
- Within the course, look for "Training Materials," "Resources," or similar.
- Access the Materials:
- Click any document, video, or link to view or download it.
- Complete Required Activities:
- Finish any quizzes or assignments as required.
- Log Out (Optional):
- Click your profile icon and select “Log out.”
For difficulties finding materials, contact your instructor or support team.
This policy explains how trainee attendance is calculated and monitored.
2. Definitions- Face-to-Face Courses: In-class training with instructor and trainees present.
- Online Instructor-Led Courses: Scheduled live-stream sessions with real-time interaction.
- Asynchronous Courses: Pre-recorded or self-study materials completed at any time.
- 90% of total program hours (face-to-face or online).
- 90% of all live session activities.
- 100% of all asynchronous activities.
Note: 1 hr online = 1 hr face-to-face.
4. Monitoring- LMS logs log-in/log-out times for each live session.
- Attendance is auto-calculated from those timestamps.
- Periodic reports are available to the training team.
- 90% Alert: Automatic warning at 90% attendance.
- Certificate Withheld: If live attendance < 90%.
- Certificate Withheld: If asynchronous < 100%.
- Submit medical/technical excuses via support form.
- Review within 48 hrs; make-ups or exemptions for force majeure.
By participating, you agree to these requirements; violations will result in withholding the certificate.
Integrity in an e-learning or online training environment means that all parties—trainees, trainers, and administrators—commit to the highest standards of honesty and academic integrity, ensuring that all training assessments reflect the individual’s own effort without any unauthorized assistance or manipulation of content.
B. Forms of Integrity Violations
- Cheating: Using unauthorized means to obtain higher marks or better evaluations.
- Impersonation: Having someone else attend, take the test, or submit assignments on behalf of the trainee.
- Collusion: Unauthorized group coordination to submit identical or nearly identical work.
- Forgery: Falsifying submission dates, electronic signatures, or attendance records.
- Plagiarism: Copying external content without proper citation or quotation.
C. Procedures and Sanctions
| Violation | Procedure | Sanction |
|---|---|---|
| Cheating or Plagiarism | Document the incident and notify the trainee | Certificate withheld |
| Impersonation or Forgery | Document the incident and notify the trainee | Certificate withheld |
We believe a thriving digital learning environment is built on trust and mutual respect. This charter is more than just terms of use—it is a shared agreement between you and us to ensure a safe, professional, and rewarding training experience for everyone. By joining and using the platform, you confirm your acceptance of and commitment to this charter.
1. Our Commitment to You
- Content Quality: Expert-prepared materials.
- Safe Environment: Data privacy & harassment-free space.
- Technical Support: Prompt assistance.
2. Your Responsibilities as a Platform Member
Account Security
- Your login credentials and OTP are your personal keys—protect them.
- If you suspect unauthorized access, report it immediately.
Community Conduct
- Respect & Professionalism: Use courteous, industry-appropriate language.
- Constructive Dialogue: Avoid political, religious, or personal debates.
- Privacy: Do not share others’ personal information without consent.
3. Content & Intellectual Property
- You own your posts; by posting you grant the platform a non-exclusive license for course use.
- All platform materials are Altawail’s IP and may not be copied or distributed without written permission.
4. Acceptable Use of the Platform
- No hacking, planting viruses, or overloading servers.
- No registering under false identities or impersonating others.
- No commercial promotion without approval.
- No data scraping.
- No illegal or offensive behavior.
5. Breach of the Charter
- Warning notice.
- Removal of offending content.
- Temporary restriction of participation.
- Permanent membership termination for serious or repeated breaches.
- Data We Collect
- Identifying Data: Full name, email, phone, job title, password.
- Account Data: Enrolled courses, scores, attendance records.
- Technical Data: IP address, browsing history within the platform.
- How We Collect Data
- Via electronic registration forms.
- Automatically during platform use (test results, login history).
- Through cookies and analytics tools.
- Purposes of Data Use
- Account management and personalized recommendations.
- Issuing certificates and performance reports.
- Communicating updates, announcements, and support.
- Analyzing data to improve content and service quality.
- Data Retention Period
- Retained one year from last interaction, or longer if required by law or contract.
- Deleted afterward.
- Disclosure & Sharing
- Accessible only to internal support and trainers.
- Shared externally only with prior consent or legal requirement.
- Technical partners bound by the same protection standards.
- Data Security
- Encryption, firewalls, intrusion detection.
- Periodic audits against national data protection regulations.
- User Rights
- View, correct, update, delete, or restrict data processing.
- Object to marketing or analytical use.
- To exercise rights, email: etraining@altawail.com.
- Policy Updates
- We may update this policy periodically and will notify you of material changes via in-platform notice or email.
By using our e-learning platform, you agree to the terms of this policy and acknowledge your data-protection rights.1. Our Commitment to You
- Content Quality: Expert-prepared materials.
- Safe Environment: Data privacy & harassment-free space.
- Technical Support: Prompt assistance.
2. Your Responsibilities as a Platform Member
Account Security
- Your login credentials and OTP are your personal keys—protect them.
- If you suspect unauthorized access, report it immediately.
Community Conduct
- Respect & Professionalism: Use courteous, industry-appropriate language.
- Constructive Dialogue: Avoid political, religious, or personal debates.
- Privacy: Do not share others’ personal information without consent.
3. Content & Intellectual Property
- You own your posts; by posting you grant the platform a non-exclusive license for course use.
- All platform materials are Altawail’s IP and may not be copied or distributed without written permission.
4. Acceptable Use of the Platform
- No hacking, planting viruses, or overloading servers.
- No registering under false identities or impersonating others.
- No commercial promotion without approval.
- No data scraping.
- No illegal or offensive behavior.
5. Breach of the Charter
- Warning notice.
- Removal of offending content.
- Temporary restriction of participation.
- Permanent membership termination for serious or repeated breaches.
ALTAWAIL Consulting & Training Company reaffirms its ongoing commitment to delivering the highest levels of technical and advisory support to our valued clients, through a dedicated team available Sunday to Thursday, from 8:00 AM to 4:30 PM.
To contact us:
- Email: support@altawail.com
- Phone: 011208685
- WhatsApp: 595629684
We are delighted to assist you and pledge to respond to your inquiries as quickly and efficiently as possible.
Here, you will find detailed instructions on how to access all the resources you need for a successful training experience. Whether you’re looking for training notes, assignments, or supplemental materials, this section is designed to guide you step-by-step. Simply follow the provided links and guidelines to access your training content easily and efficiently. Let’s get started on your training journey!
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